Effective Date: June 2, 2026
These Terms of Service (the “Terms”) are a legal agreement between you and LRH Supplements, LLC DBA Livtality (referred to as “us“, “we“, or “our” as the context may require) governing your use of and access to the following website: [www.livtality.com] (our “Website“) and your use of any content, functionality, product, service, or feature available on our Website (collectively, the “Services”).
Acceptance. When you use the Services, you agree to these Terms. This means you understand and accept all the rules about using the Services.
Changes to Terms. We can change these Terms at any time without telling you first. Changes take effect as soon as we post them. We will always post the latest version of these Terms on the Website. If you keep using the Services after we post changes, you agree to the new Terms. Please check this page often because any changes apply to you.
Alternative Dispute Resolution Notice. THIS DOCUMENT HAS IMPORTANT INFORMATION ABOUT YOUR RIGHTS. IT ALSO HAS LIMITS THAT MAY APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS SAY THAT DISPUTES MUST GO THROUGH ARBITRATION INSTEAD OF A JURY TRIAL OR CLASS ACTION. YOU ALSO GIVE UP YOUR RIGHT TO JOIN A CLASS ACTION LAWSUIT. THIS MEANS YOU MUST BRING ALL YOUR CLAIMS ON YOUR OWN.
Your Ability to Agree. BY USING THE SERVICES, YOU CONFIRM THAT YOU ARE OLD ENOUGH TO ENTER INTO THIS AGREEMENT. YOU ALSO AGREE TO FOLLOW THESE TERMS, WHICH CREATE A LEGAL CONTRACT.
YOU MAY NOT USE THE SERVICES IF YOU: (A) DO NOT AGREE TO THESE TERMS, (B) ARE UNDER 18 YEARS OLD OR NOT OLD ENOUGH TO MAKE A LEGAL CONTRACT WITH US, OR (C) ARE NOT ALLOWED BY LAW TO USE THIS WEBSITE OR ITS SERVICES.
Accessibility.If you have trouble accessing our Services, please contact us toll free as indicated below.
Contents
Alternative Dispute Resolution
Operation of the Services
Changes to the Services. We may update the Services and their content from time to time. The content may not always be complete or current. We do not have to update any information on the Services.
Suspension and Termination of the Services. We can change, pause, or stop the Services at any time without telling you first. We are not liable to you if the Services are not available. We may also limit your access to some or all of the Services from time to time.
Prohibited Uses. You may only use the Services for legal purposes and in line with these Terms. You agree not to use the Services:
- In any way that breaks any federal, state, local, or international law or rule (including any laws about sending data or software to and from the US or other countries);
- To harm or try to harm children in any way;
- To post, send, share, or make available any content that is illegal, harmful, mean, false, threatening, scary, dishonest, rude, hateful, adult-only, spam, or that hurts someone’s privacy or property rights, including ads you were not asked to send;
- To pretend to be us, our employees, another user, or any other person or company;
- To do anything that stops others from using or enjoying the Services, or that may hurt us or users of the Services;
- To slow down, overload, damage, or break the Services or stop others from using them;
- To add any viruses, malware, or other harmful software, or to attack the Services;
- To try to get into, break into, or damage any parts of the Services, our servers, or any connected server, computer, or database without permission;
- To get around or break any security used by the Services, or to use the Services in ways not allowed by these Terms;
- To use any robot, spider, scraper, or other automatic or manual device, process, or means to access, watch, copy, or create derivative works of the Services or any content, without our prior written permission;
- To rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available any part of the Services to any third party;
- To reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to the source code of the Services; or
- To delete or change any copyright, trademark, or other ownership notices from the Services.
Account Creation. To place an order, we will ask you to sign up for an account, give us some information about you, and pay a fee. All information you give us must be correct and up to date. If any of your information changes, you are responsible for updating it so that it stays current. You are responsible for keeping your account login credentials, including your password, private and secure. You should not share your password with anyone else. If someone else uses your account, whether or not you gave them permission, you are responsible for any activity that takes place under your account. If you believe that someone has accessed your account without your permission, you must notify us right away.
Account Termination. You may close your account at any time in the account settings on our Website. You are responsible for any orders placed or obligations incurred before your account is closed. We may suspend or terminate your account at any time and for any reason, with or without prior notice. Reasons we may suspend or terminate your account include, but are not limited to, violating these Terms or any of our policies; engaging in fraudulent, abusive, or illegal activity; creating more than one account without our permission; failing to pay for orders you have placed; attempting to resell our products without our written authorization; or any other conduct that we believe is harmful to our business, our website, or other users.
When your account is terminated, whether by you or by us, you will lose access to your account and any information stored in it, including your order history, saved addresses, and payment preferences. We are not required to keep or provide you with copies of this information after your account is closed, unless required by law.
Termination of your account does not release you from any obligations that arose before the termination, including any amounts you owe us. Any provisions of these terms that are meant to survive termination will continue to apply after your account is closed, including sections related to limitation of liability, dispute resolution, and intellectual property.
Product Purchase Terms
Ordering. A submitted order is only an offer to buy the item listed in your order. Our acknowledgement of your order, such as through an email receipt or confirmation email, means that we’ve received your order but we still have to accept your order. Your order does not obligate us to sell the items in your order to you. We reserve the right to not accept orders, even after we send you a confirmation email with your order number and details of the items you have ordered. We accept your order by providing a notice of order.
Price and Payment Terms. All prices, discounts, and promotions posted on the Website are subject to change without notice. The price charged for an item is the price in effect at the time you place your order, and will be listed in your order confirmation email. Price increases will only apply to orders placed after the price increase. Posted prices do not include taxes or charges for shipping and handling. All taxes and charges will be added to your order total and will be itemized in your shopping cart and your order confirmation email. We strive to display accurate price information, however, we may, on occasion, make mistakes related to pricing and availability. We reserve the right to correct these mistakes at any time and to cancel any orders arising from such occurrences.
Shipment. We offer both standard and expedited shipping options at checkout. Shipping times are estimates and are not guaranteed. We will ship your accepted order to the address you provided when making the order. You must pay all shipping and handling charges specified during the order process. Delays may occur due to carriers or other factors outside of our control.
Delivery. Unless we agree otherwise in writing, shipping dates are approximate, and time is not of the essence.
Ownership and Risk of Loss. Legal ownership, and risk of loss, to the items you have purchased shifts to you upon delivery to the carrier.
Returns and Refunds. All sales are final. We do not accept returns or exchanges. If your order arrives damaged, defective, or incorrect, contact us within a reasonable time at support@livtality.com or 317-436-3457 so we can review and resolve the issue at our discretion. We can deny claims if we believe they are fraudulent or abusive.
Intellectual Property
Ownership of Our Data. Livtality, the Livtality logo, and all related names, logos, graphics, trade dress, characters, product and service names, designs, and slogans (the “Livtality Marks”) are our trademarks or belong to our licensors. You cannot use these marks without our written permission. All other brand names and logos on this Website belong to their owners.
We (or our licensors) own all rights to the Services and everything in them. This includes all information, software, text, images, graphics, logos, trademarks, video, and audio (and the design, selection, and arrangement of these things), which, together with the Livtality Marks (collectively, the “Livtality Intellectual Property”), is protected by U.S. and international law.
Your License to Use the Services. If you follow these Terms, we give:
- Our customers a limited, nonexclusive, nontransferable, non-sublicensable license to access and use the Services only for their own personal use.
- Prescribers and wholesalers a limited, nonexclusive, nontransferable, non-sublicensable license to access and use the Services solely for their internal business purposes.
- Any user a limited, nonexclusive, nontransferable, non-sublicensable license to create text links to the Website for information purposes, except that your links must not be misleading and the website with the link must not have any illegal, harmful, hateful, or inappropriate content.
Unless these Terms or the law allows it, you may not: (a) copy, change, or create derivative works based on the Services; (b) share, rent, or lend the Services to others; or (c) try to figure out how the software works by reverse engineering it. We keep all rights to the Services that we have not given to you. You must not copy, share, download, or store any material from the Services, except:
- Your computer may temporarily store copies of such materials in memory when you access and view them,
- You may store files that your Web browser saves automatically to make pages load better, or
- As allowed by these Terms.
- You must not use any part of the Services or materials on the Services for business or money-making purposes.
If you break these Terms by copying or sharing any part of the Services, your right to use the Services ends right away. You must then return or destroy any copies you made. We do not give you ownership of the Services or any content. We keep all rights not given to you. Breaking these Terms may also break copyright, trademark, and other laws.
Disclaimers
No Warranties. YOU AGREE THAT ANY ITEMS SHOWN ON THE SERVICES AND/OR SOLD BY US ARE “AS IS, WHERE IS, AND WITH ALL FAULTS.” WE MAKE NO (AND EXPRESSLY DISCLAIM ANY) EXPRESS OR IMPLIED WARRANTY OR REPRESENTATION OF ANY KIND OR NATURE WHATSOEVER OTHER THAN TITLE WITH RESPECT TO THE ITEM INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY THAT THE ITEM IS MERCHANTABLE, FIT FOR ANY PARTICULAR PURPOSE OR NON-INFRINGEMENT.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DISCLAIM AND YOU HEREBY WAIVE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL OTHER WARRANTIES, GUARANTEES, OR LIABILITIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO (i) ANY IMPLIED WARRANTY ARISING FROM A COURSE OF PERFORMANCE OR DEALING OR USAGE OF TRADE, (ii) ANY WARRANTY AS TO THE CONDITION, DESIGN SUITABILITY, OPERATION, QUALITY OF WORKMANSHIP OR MATERIALS, OR HISTORY OR LEVEL OF USE, MAINTENANCE, SERVICE OR REPAIR, OF THE ITEM, OR (iii) ANY WARRANTY AS TO THE USE, CONDITION (INCLUDING, WITHOUT LIMITATION, THE ABSENCE THEREFROM OF LATENT, INHERENT OR OTHER DEFECTS, WHETHER OR NOT DISCOVERABLE), QUALITY, DESCRIPTION OR SPECIFICATIONS OF THE ITEM.
TO THE EXTENT ANY LAW SPECIFICALLY APPLICABLE TO YOU PROHIBITS THE WARRANTY LIMITATIONS, DISCLAIMERS OR EXCLUSIONS IN THESE TERMS, SUCH LIMITATIONS, DISCLAIMERS AND/OR EXCLUSIONS DO NOT APPLY TO YOU.
Reliance on Information Provided. The information on the Services is for general purposes only. We do not promise that this information is correct, complete, or useful. If you rely on this information, you do so at your own risk. We are not responsible for any problems that come from you or others relying on this information.
The Services may have content from other companies or people. Their opinions are their own and may not be the same as ours. We are not responsible for content that others provide.
DO NOT RELY ON INFORMATION FROM THE SERVICES FOR IMPORTANT DECISIONS. THE INFORMATION MAY BE WRONG, INCOMPLETE, OR OUT OF DATE. WE ARE NOT RESPONSIBLE IF THE INFORMATION IS WRONG. YOU USE THIS INFORMATION AT YOUR OWN RISK.
Links to Other Websites. The Services may have links to other websites. These links are for your convenience. We do not control those websites and are not responsible for their content. We are not responsible for any harm that comes from using them.
The Services may work with or rely on services from other companies. We do not make any promises about how well those other services will work. We are not responsible for any problems caused by those services. If you use those other services, you do so at your own risk.
Healthcare Disclaimer. THE INFORMATION ON OUR WEBSITE IS NOT MEDICAL ADVICE. IT IS FOR GENERAL INFORMATION ONLY. IT IS NOT A SUBSTITUTE FOR ADVICE FROM YOUR DOCTOR. It is not meant to be a substitute for individualized medical advice provided by your doctor or other health care professional. Do not use this information to diagnose or treat any health problem, and do not use it to decide whether to take, or not take, any medicine. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should carefully read all product packaging prior to use. You should consult with a health care professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.
HIPAA Disclaimer. Livtality is not a healthcare provider and does not provide medical advice or services. We are not subject to the Health Insurance Portability and Accountability Act (“HIPAA”). Do not submit protected health information (PHI) through the Services, including our Website, or any forms, email, or messaging systems.
Indemnification
Protecting Us From Claims. You agree to indemnify us and our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, suppliers, licensors, successors, and assigns (each, an “Indemnified Party”) from and against any liabilities, fines, damages, settlements, judgments (including reasonable attorneys’ fees and expenses) (each a “Loss”) and defend Indemnified Party against any judicial, administrative, or arbitrative claim, action, or proceeding (each, an “Action”) actually or allegedly arising from or related to your violation of these Terms or your use of the Services. This includes any use of the Website’s content, services, and products other than as allowed by these Terms, or your use of any information from the Website. You agree that we have the right to conduct our own defense of any Actions at our own discretion, and that you will indemnify us for the costs of our defense.
Limitation of Liability
Limits on Our Responsibility. TO THE FULLEST EXTENT ALLOWED BY LAW, WE, AND ANY OF OUR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS, WILL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY CONSEQUENTIAL DAMAGES (including without limitation, damages resulting from loss of use, loss of profits, interruption, loss of business, lost goodwill, lost revenue, and lost opportunity), [INCIDENTAL DAMAGES], OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT WE WERE WARNED OF THE POSSIBILITY OF SUCH DAMAGES.
IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS, A COURT OR ARBITRATOR FINDS US LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGE OR LOSS FROM YOUR USE OF THE SERVICES, OUR LIABILITY IS LIMITED TO [THE LESSER OF ACTUAL DAMAGES OR FEES YOU PAID TO US IN THE PRIOR TWELVE (12) MONTHS].
Unknown Claim Waiver. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that if known by him or her would have materially affected his or her settlement with the debtor or released party.” If you live in another state or country, you waive any similar law to the extent allowed by law.
Alternative Dispute Resolution
Disputes. This Section applies to all Disputes between you and us. “Dispute” means any disagreement, claim, or action between you and Company about your use of the Services or these Terms, whether based on contract, warranty, false statements, fraud, wrongdoing, law, or any other legal or equitable basis, to the widest meaning allowed by law. This does not include our claims for (1) theft of trade secrets, (2) patent violation, (3) copyright violation or misuse, or (4) trademark infringement or dilution.
Arbitration Process. Any Dispute between you and us will be resolved by arbitration run by the American Arbitration Association under its Consumer Arbitration Rules (available at https://www.adr.org/media/yawntdvs/2025_consumer_arbitration_rules.pdf) then in effect. The AAA must not run any class or group arbitration, as the parties agree that the arbitration will only resolve individual claims. Following the notice, negotiation, and mediation steps above is required before starting arbitration. Both you and we will have a reasonable chance to help choose the arbitrator. The arbitrator must follow the terms of this Agreement. The arbitrator can give any relief that would be available in a court under law or equity. The arbitrator’s decision will be binding on you and us, and any court of competent jurisdiction may enter it as a judgment. The arbitrator, and not any court, will have the only power to resolve all Disputes, including whether the arbitration agreement is valid, can be enforced, or covers a specific dispute.
NO CLASS ACTIONS OR CLASS ARBITRATIONS. EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY, BUT ONLY ON YOUR OWN, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS, OR CLASS ARBITRATIONS.
Severability. If any part of this Section is found to be unenforceable, other than the ban on representative actions above, that part is removed and the rest of this Agreement stays in full effect. If the ban on class or group actions is found to be unenforceable, this entire Section is void.
Where Other Cases Go. You and we will file any matter that is not a “Dispute” as defined by this Section (other than a case filed in small claims court) in the courts located in the State of Indiana, and you and we both agree to the exclusive jurisdiction of those courts for any such matter.
Small Claims Court. You or we may bring a case in the small claims court in your county of residence or closest to your residence, or in Marion County, Indianapolis if the case is within that court’s limits and is only in that court.
Notice
There may be times when you need to send us a notice, or when we need to send a notice to you. This section explains how notices should be given by each side.
Notice to You. If we need to send you a notice, we may do so in any of the following ways: by sending an email to the address you provided when you created your account, by posting a message on our website, or by sending a letter to any mailing address you have given us. A notice from us is considered delivered when we send the email, when we post the message on our website, or when we mail the letter, whichever comes first.
Notice to Us. If you need to send us a notice for any reason related to these terms, you must send it in writing. You may send your notice by email to the address we provide in the “Contact Us” Section below. Your notice is considered delivered when we actually receive it. It is your responsibility to make sure your notice reaches us, so we recommend using a method that provides proof of delivery, such as a confirmed email.
Miscellaneous
Force Majeure. There may be times when we are unable to fulfill our obligations under these terms due to events that are beyond our reasonable control. These events are sometimes referred to as “force majeure” events. When something like this happens, we will not be held responsible for any delays or failures in performing our duties under these Terms. Examples of force majeure events include, but are not limited to, natural disasters such as earthquakes, floods, hurricanes, or wildfires; epidemics, pandemics, or other public health emergencies; acts of war, terrorism, or civil unrest; government actions such as new laws, regulations, embargoes, or sanctions; disruptions to our supply chain, including shortages of raw materials, ingredients, or packaging; failures or outages affecting the internet, telecommunications networks, power grids, or other infrastructure; labor disputes, strikes, or work stoppages; shipping or transportation delays caused by carrier disruptions or port closures; and cyberattacks, data breaches, or other security incidents that affect our ability to operate our website or process orders. During a force majeure event, we may temporarily suspend some or all of our website operations, delay the processing or shipment of orders, or cancel orders that we are unable to fulfill. If we cancel an order due to a force majeure event, we will issue a full refund for that order. Our responsibility to perform under these terms will be excused for as long as the force majeure event continues and for a reasonable period of time afterward. However, if a force majeure event lasts for more than ninety (90) consecutive days, either you or we may cancel any affected order or obligation by providing written notice to the other party.
Assignment. You may not assign any of your rights or delegate any of your duties under these Terms to someone else without our prior written permission. Any attempt to do so without permission is void. Giving your rights to someone else does not free you from any of your duties under these Terms.
No Waivers. If we delay or fail to enforce any right under these Terms, or only enforce part of a right, that does not mean we give up future enforcement of that right. A waiver of any right will only work if it is in writing and signed by a person with the right to sign it.
No Third Party Beneficiaries. These Terms are only for your benefit, and nothing here will give any rights to anyone other than you under these Terms.
Severability. If any part of these Terms is found to be invalid, illegal, void, or unenforceable, then that part will be deemed severed from these Terms and will not affect the validity or enforceability of the rest of these Terms.
Entire Agreement. These Terms are the only agreement between you and us about the Services, except to the extent another agreement between you and us says otherwise. These Terms replace all earlier understandings, agreements, statements, and promises, both written and oral, about the Services.
Choice of Law. We run the Services from the United States of America. The laws of the State of Indiana (without regard to its choice of law rules) govern all matters related to the Services and these Terms, and any dispute or claim arising from them, without using any choice of law rule that would apply the law of another place.
Contact Us
If you have any questions, concerns, or complaints about these terms, our website, or our practices, we encourage you to reach out to us. You can contact us by emailing [support@livtality.com]. We will do our best to respond to your message in a reasonable amount of time, but please understand that response times may vary depending on the nature of your inquiry.
Please include enough detail in your message so that we can understand and address your concern. This may include your name, your account email address, a description of the issue, and any supporting information that may be helpful. Do not include sensitive information such as your full payment card number or password in any unencrypted email or message to us.